PRO-CUT awards and evaluations
READ WHAT OUR CUSTOMERS ARE SAYING ABOUT OUR LATHES...AND LET US HEAR FROM YOU!
ART L.Laws, President
Timberline Dodge, Inc.
Portland, OR
We wanted to let you know about our complete satisfaction with our computerized Pro-Cut brake lathe. We feel our accuracy and ability to solve problems specific to individual vehicles has greatly improved. The easy setup and operation of the lathe cuts time and at the same time offers an accuracy unattainable by other lathes. Having the ability to cut the rotors on the vehicle means we can adjust for wear problems, manufacturing flaws, and driver inconsistency. Quality is the name of the service - and your product delivers.
Gary Dawes, Service Manager
Tom Addis Dodge
Coeur d'Alene, ID
The Pro-Cut lathe has become a valuable part of our everyday operation. One of the most prevalent customer complaints we encounter is brake pulsation on newer vehicles. Since we have purchased our lathe, we have been turning rotors on almost every used vehicle during the safety inspection, giving the salesperson, and ultimately the customer confidence in the vehicle. Our newer Pro-Cut lathe is being used approximately 3.4 times a day. All my technicians, customers, and service advisors love this new piece of equipment. Financially, our new lathe has almost paid for itself in the 90 days we have had it. More important is the superior customer service it has allowed us to provide.
Gerald W. Donosky, Service Director
Cueter-Serra Chrysler Plymouth Jeep
Ypsilanti, MI
The technicians wait in line to use the PFM900 and feel it is a much better lathe than any they have ever used. It is quick and does an excellent job of cutting the rotors. Our comebacks on brake pulsations have decreased noticeably since we have used the PFM900.
Daryl Jognson, Service Manager
Cedric Theel, Inc.
Bismarck, ND
I would like to thank you for introducing a product to me that has become a great customer satisfaction tool and a piece of equipment that my technicians love to use. We are a DaimlerChrysler 5 Star and a Toyota Presidents Award dealer, so customer satisfaction is our goal… At our dealership we needed the diversity to be able to cut rotors on small imports all the way up to one-ton dual wheel trucks. The Pro-Cut gives us that diversity option.
The PFM900E takes any guesswork out of setting up the machine. My technicians just love working with the PFM900. It has saved in lost production time because the technician can be working on something else while the lathe is turning the rotor, and it has increased profitability in the service department. I would have a difficult time taking the lathe away from my technicians!
Steve Flaze, Service Director
Alan Young Buick
North Richland Hills, TX
We've had the new Pro-Cut brake lathe for about a month now and it has done a great job with the finish and speed on turning our rotors. All my techs are now using it. At present we have not had a single comeback for brake problems on the vehicles on which we used the Pro-Cut lathe. The people at Pro-Cut have been great with the training and support on this machine, and I look forward to a brighter future with less customer comebacks using this new lathe.
David H. Roche, Vice President
Bayside Trucks Inc.
South Boston, MA
Using the Pro-Cut brake lathe has virtually eliminated excessive noise, brake fade, and pulsation; common problems in the past when brake rotors were resurfaced. With these problems solved, no longer is a service facility faced with lost labor or customers' complaints of every disc brake job involving the passed-on expense of rotor replacement. And, the repair facility now has total control of turn-around times. No more customer disappointments due to the performance of sub-vendors resurfacing rotors. Also noted is the ease of setup and durability of the unit.
